Sonesta ES Suites Auburn Hills Detroit
Nhận xét của Khách
Staff was incredibly nice and attentive. They were very tuned in to our needs. I liked the possibility of accommodation for a big family group. Breakfast was a plus. (And very good also.) The shop and the laundry were a life saver, specially when traveling with a family member that needs special care. The rooms/suites were beyond expectations. They were very well sound insulated. This is the second Sonesta hotel I've stayed in (Sonesta Capital Hill, Washington DC was the first) and I have liked it very much. I know these are very different hotels, but service is great.
Gloria
tháng 5 năm 2024
The staff was amazing! We can here for my kids birthdays which are a day apart. My kids turned 7 and 9 and of course had to tell everyone it was their birthdays. After hearing that the entire staff was super nice to them and did their best to make their birthday stay special. The best encounter was with the maintenance man and I am sad to say I didn’t catch his name. We had a small issue in one of the bathrooms. He came up very fast after we notified the front desk and had it fixed immediately. Of course my kids had to say hi and tell him it was their birthdays for those two days. He politely said happy birthday to each of them, they said that they hoped he had a wonderful day and he left. It was a great interaction. What really floored us is that about an hour/hour and a half after he left he came back. This time with a beautiful birthday cake for my two kids! My wife and I were completely in awe. The fact that this man found it worth his time to go out and get my kids this cake was truly amazing. We were complete strangers and he treated us like family. To take his time and money to do that for my kids is a debt I will gladly pay forward! My daughter loved it so much she had to write him a thank you note and didn’t want to leave without giving it to him in person. We were able to do that and even then he spoke so kindly to both of my kids. He is an absolute asset to your company, and I hope you are able to give him the praise he deserves! The whole staff at this location was terrific and if we are ever in Auburn Hills again we will be sure to stay at the 2050 Featherstone Rd location again!
Brian
tháng 7 năm 2024
I did not have the breakfast but it sure smelled great. The location of the hotel is perfect. They accommodated my request for a first floor near a door which was so convenient for me and my dog. Close to anything I needed. The staff was incredibly friendly!
Darlene
tháng 6 năm 2024
The breakfast was ok
Roderick
tháng 6 năm 2023
The fully stocked kitchen was great, the beds were super comfortable and the room upgrade because of overbooking was a pleasant surprise. The pool and patio were very nice, and having two separate bedrooms was absolutely perfect. For the money, i have not seen better.
Walter
tháng 7 năm 2023
Beds were incredibly comfortable along with warm duvets -Loved the layout of the one bedroom double suite. Beds were then separated from the living and dining area -complimentary soap, 2x dishwasher tablets, dish rags, Salt, pepper, sugar was a nice touch -very quiet property
G
tháng 3 năm 2023
The jacuzzi tub in the room was it! Sat in jacuzzi jets watching our favorite show and eating dinner. Bed was comfortable. Thankful for the previous reviews about the musty smell and train noise. We went in and opened the windows and loved the sound of the trains. We didn't get to spend as much time in the town but hit a couple bars late and enjoyed the national park the next morning. The hosts were very accommodating to our needs. Highly recommend.
Mellisa
tháng 9 năm 2023
Clean and spacious
Jennifer
tháng 9 năm 2022
They actually had a cookout for the guests which is something we have never encountered which was nice. The room was already stocked with dishes so we didnt need to ask for them. Everything worked well in the room and everything was clean.
Sean
tháng 7 năm 2022
Perfect location, nice room with plenty of space for our family of five.
Marisa
tháng 6 năm 2024
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